Minh Anh Technology Solution Co., Ltd commits to provide customers with high quality products with clear origin and origin (CO / CQ).
We carry out the warranty with all devices sold in accordance with the manufacturer's commitment. In addition, we provide customers with the necessary equipment warranty and technical support plans for each specific condition to meet the maximum requirements of customers to maintain the best condition of equipment during operation and production.
1. Time to overcome
- No later than 12 hours after receiving information about warranty products, we will take measures to handle and discuss with customers.
- When the device has a problem, we try to find errors and fix the problem in the shortest possible time. In the event of serious incidents, requiring a long time to repair equipment and spare parts, we always take temporary remedies to ensure that customers' production activities are not affected.
2. Check and technical support during the warranty period
- During the period of equipment, spare parts are still valid warranty, to ensure the system works well with high performance and less unusual incidents. Periodically, our warranty & maintenance technicians will come to the place of installation of equipment for technical inspection, check the condition of the equipment and technical maintenance for the equipment.
- In case of necessity, we will make recommendations as well as adjustments to the usage process ... to ensure the system always works in the best condition.
3. Technical support after the warranty period
- In order to demonstrate our responsibility for our products and services, we are committed to providing technical support to our customers for the products we provide in order to keep the operation and manufacturing processes in good condition. fruit.
- We have a highly qualified technical team to provide technical support with the highest efficiency.
4. Forms of technical support:
- Direct counseling
- Advice by phone Hotline 0906321941
- Consult via email: info@masco.vn
We look forward to serving you!